Last Updated: June 9, 2025
This Privacy Policy describes how Martina medija d.o.o. (“Company,” “we,” “us,” or “our”), located at Banje selo 8, 10380 Sveti Ivan Zelina, Croatia, collects, uses, and discloses your information in connection with your use of our website, gamtemplates.com (the “Site”), where we offer creative templates for Google Ad Manager and related services.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy outlines our practices in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, ensuring a high standard of data protection for all our users, regardless of their location.
1. Information We Collect
We collect various types of information from and about you, including:
1.1. Personal Identifiable Information (PII)
We collect personal information that you directly provide to us when you:
- Make a purchase: This includes your name, surname, email address, phone number, billing address, and delivery address. This information is essential for processing your orders and delivering your purchased templates.
- Contact us: If you reach out to us via email at
[email protected]for support or inquiries, we will collect your email address and any other information you choose to provide.
1.2. Payment Information
- We process payments through Stripe, a third-party payment gateway. We do not directly collect or store your credit card details on our servers. All payment transactions are securely handled by Stripe, which encrypts and processes your payment information in accordance with industry standards. Your payment data is subject to Stripe’s own privacy policy.
1.3. Usage Data and Cookies
We collect information about your interaction with our Site and the services we offer. This data helps us improve your experience and understand how our Site is used.
- Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our Site. This service may record user sessions, heatmaps, and general usage patterns. While designed to protect user privacy, it collects data on your Browsing activity.
- Essential Cookies: We use cookies for the functionality of our Site, such as managing your shopping cart, enabling user login, and maintaining session information. These cookies are crucial for the Site to function correctly.
- Third-Party Cookies: We may use or implement third-party cookies for advertising, analytics, and social media integration in the future. These cookies are controlled by the respective third-party providers and are subject to their privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your purchases, confirm transactions, and deliver your creative templates.
- Customer Support: To provide you with assistance, respond to your inquiries, and address any issues you may encounter with your purchases or the Site.
- Website Improvement: To understand how our Site is used, identify areas for improvement, and enhance the user experience (e.g., through analytics data from Microsoft Clarity).
- Marketing Communications: To send you updates, promotions, and information about new templates or services that may be of interest to you.
- Internal Analytics: To analyze sales trends, user behavior, and overall Site performance.
3. Data Storage and Security
We are committed to protecting the security of your data. While no method of transmission over the Internet or electronic storage is 100% secure, we implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, encrypting data where appropriate, and employing industry-standard security protocols.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically includes retaining transaction records for tax and legal compliance. If you request the deletion of your data, we will do so in accordance with applicable laws, while still maintaining necessary records for legal obligations.
4. Sharing Your Information with Third Parties
We may share your information with trusted third-party service providers who assist us in operating our Site and delivering our services. These include:
- Payment Processors: Stripe receives payment information to facilitate transactions. We do not store sensitive payment card data directly.
- Hosting Provider: Our website is hosted on servers located in Frankfurt, EU, provided by Cloudways.com. They may have access to data stored on their servers as part of providing their service.
- Analytics Providers: Microsoft Clarity collects data on website usage.
- Future Third-Party Services: In the future, we may engage other third-party services for advertising, marketing, or other operational needs. When sharing data with these parties, we ensure they adhere to strict data protection standards, and data transfers outside the EU/EEA, if any, will comply with GDPR requirements.
We do not sell or rent your personal information to third parties for their marketing purposes. We will only share your data as necessary to provide our services or when legally required.
5. Your Data Protection Rights (GDPR)
As a user, you have certain rights regarding your personal data, in accordance with the GDPR:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions. While we are legally obligated to retain certain transaction records, we will delete other personal data upon request if you no longer wish to be a customer.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request as soon as possible, latest within one month time.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page (www.gamtemplates.com/privacy-policy/). We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Martina medija d.o.o., Banje selo 8, 10380 Sveti Ivan Zelina, Croatia. Email: [email protected]